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Important information - changes to product offering and policy requirements

Following the Government guidance to “stay at home”, we have seen valuation panel managers across the industry stop all physical valuations. Where possible, we will use alternative ways to value a property, such as desktop surveys and AVMs. Unfortunately, this will not be available in all cases and therefore we’ve had to make some changes to our product offering. We have also made changes to some of our policy requirements.

We’re continuing to monitor the current situation closely and we’re working hard to support you and your customers during these difficult times.

For a full update of all changes please view our dedicated update page.

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