For all queries relating to joining our panel and registering to use our online application, please refer to our Panel Registration page.
For all proc fee queries, please e-mail firstname.lastname@example.org
Do you have a mortgage customer that needs a little extra help or support? Provide their contact details, and one of our Specialists will be in touch. Complete form
Our BDMs are here to help you with both Virgin Money and Clydesdale Bank mortgages.
If you have a new business enquiry for a loan of £750k+ which is complex or doesn't meet our standard lending criteria, you can speak to our underwriters directly.
Call 0113 224 1369
Open 9.00am to 5.00pm Mon-Fri
We take complaints very seriously, and if you are not satisfied with any aspect of one of our products or services, please tell us. We would like the chance to put it right.
Our online application makes it quick and easy to apply for your customerApply online
To discuss product and policy queries, or for advice on making an application, speak to your Clydesdale Bank and Virgin Money BDM.Find your BDMs Chat now
To discuss applications already submitted, please call 0800 917 8363.**Monday - Friday, 9.00am - 5.30pm, except Wednesdays, 9.30am - 5.30pm
Monday - Friday, 9.00am - 5.30pmexcept Wednesdays, 9.30am - 5.30pm
In the first instance please check the Case Tracker.
To discuss product and policy queries, or for advice on making an application, speak to your Clydesdale Bank and Virgin Money BDM.
You are here: Contact us
If you are not an intermediary of the Bank, you should not refer to the information contained in this website. If you are a professional and you reproduce any part of the information contained in this communication, to be used with or to advise retail clients, you must ensure it conforms to the Financial Conduct Authority's mortgage conduct of business rules. This site is intended for UK residents (who are intermediaries of the Bank) unless otherwise stated.
Clydesdale Bank PLC Registered in Scotland (Number SC001111). Registered Office: 177 Bothwell Street, Glasgow G2 7ER.