Application timelines
Last updated: 01 December 2025
Purchase and remortgage
Application to offer
17 days
Average time after receiving a fully packaged
application
Valuations instructed
2 days
Documents assessed
3 days
Product transfer
Application to offer
3 days
Average time after receiving a fully packaged
application
Revised offers
3 days
Product switch requests
Processing your applications
To make sure your applications are processed as quickly as possible, check they meet our packaging requirements before you submit. Then you can track case progress online.