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National Service Update

23rd May 2022

It’s good to know when you’ll hear from us, so we’re posting our processing times to keep you updated.

National service update

We’re currently underwriting applications received from 13th May 2022

*Average time taken from application to Offer: 27 days

Processing your applications

The applications processed most quickly are the ones that meet our packaging requirements. Make sure you’re including everything we need by checking here before you submit.

Tracking your cases

If you have already submitted an application, you can use our case tracking system to stay up to date. Find out more here.

*Average speed to offer is working days based on applications received since April 2021
Cases fully packaged at outset are achieving lower speed to offer timescales

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