Here's what we need to evidence income, and additional documents depending on the case type.
For all cases, we need a Customer Declaration and Direct Debit Mandate. To download copies, view our forms.
Submitting supporting documents
We accept scanned copies or photographs of supporting documents in the following types: PDF; JPG, up to a maximum file size of 20 MB. For scanned documents, we recommend a resolution setting of 300 dpi.
Please do not use third party software to alter any original documents before sending to us, as this may mean we are unable to process your documents. Please note that we are only able to process documents which have been physically scanned.
Packaging requirements
For an employed person we will require the following documentation:
| Income on payslip | Income evidence required |
|---|---|
| Basic salary, car allowance, territorial allowance | Paid monthly: 1 payslip Paid 4 weekly: 2 payslips Paid fortnightly: 4 payslips Paid weekly: 4 payslips |
| Other allowable variable pay items on payslip: Overtime Additional duty hours Commissions (including regular bonuses) Shift allowance Annual bonus income | Paid monthly: 2 payslips Paid 4 weekly: 2 payslips Paid fortnightly: 4 payslips Paid weekly: 8 payslips |
| Annual, half-yearly and quarterly bonus income | Bonus income to be proven over 2 years using any of the following documents; P60s, salary slips showing the bonus being paid, annual compensation statement from the client’s employer. |
Payslips must include:
- Applicant’s name as stated on the application form, and National Insurance number
- Employer’s name
- Gross and net pay
- The pay dates
Parental leave
Where your client is currently on parental leave you must confirm when your client intends to return to work and what their intended working hours will be.
We require the last 2 payslips prior to parental leave commencing or an employer’s letter confirming the terms of their parental leave on return to work.
The ongoing ability to pay will then be assessed based on the return to work income level (i.e. adjusted in line with intended working hours).
We will also need to know of any childcare costs arising upon returning to work. The cost of any future childcare arrangements should be included within the fixed commitments.
Probation
If the customer is in probation or has not been in their current job for 6 months, we also need a copy of the employment contract to confirm it’s permanent (as opposed to short term).
Important: If your client has any buy-to-lets please check our 'Rental income' packaging requirements.
Latest 2 years’ accounts prepared by a qualified accountant. The financial year end date of the most recent set of accounts must be within the last 21 months (i.e. the business isn’t overdue filing).
A letter from the company’s accountant, addressed to us, confirming the applicant’s shareholding in the business and their salary for the last 2 years.
We may also require the latest month’s business bank statement. We’ll let you know if we need it.
Important: If your client has any buy-to-lets please check our 'Rental income' packaging requirements.
Latest 2 years’ tax calculations (SA302s) and corresponding tax year overviews. The financial year end date of the most recent set of SA302s and tax year overviews must be within the last 21 months (i.e. the business isn’t overdue filing).
Equity partners with less than 25% ownership can alternatively provide a letter from HR/Finance or compensation statements confirming total remuneration for each of the last 2 years.
We may also require the latest month’s business bank statement. We’ll let you know if we need it.
We consider non-equity or salaried partners as employees. Consequently, ‘employed’ income documentation will be required and bank statements are not required.
Important: If your client has any buy-to-lets please check our 'Rental income' packaging requirements.
Latest 2 years’ tax calculations (SA302s) and corresponding tax year overviews. The financial year end date of the most recent set of SA302s and tax year overviews must be within the last 21 months (i.e. the business isn’t overdue filing).
We may also require the latest month’s business bank statement. We’ll let you know if we need it.
Important: If your client has any buy-to-lets please check our 'Rental income' packaging requirements.
Latest 2 years’ tax calculations (SA302s) and corresponding tax year overviews. The financial year end date of the most recent set of SA302s and tax year overviews must be within the last 21 months (i.e. the business isn’t overdue filing).
We may also require the latest month’s business bank statement. We’ll let you know if we need it.
Important: If your client has any buy-to-lets please check our 'Rental income' packaging requirements.
We will require all contracts covering the past 12 months. These must be signed by both parties. If your client has been contracting for less than 12 months, we will also require a P45 or P60 from their last employed position prior to contracting. Where there is less than 1 month remaining on the current contract evidence of renewal required.
3 months' bank statements are required for the account where the contracting monies are received. Bank statements must evidence receipt of the full contract value. If a lower amount is received, please also provide a detailed explanation for any deductions.
Where a contractor is paid via an umbrella or payroll services company, please also provide the last 2 months’ payslips.
Contractors with a calculated income below £50,000 must provide evidence of contracting history for the last 2 years.
If the above criteria cannot be satisfied the applicant will be treated as self-employed.
Important: If your client has any buy-to-lets please check our 'Rental income' packaging requirements.
After or approaching retirement
If a customer is already retired, or the term extends to or beyond their declared retirement age or their 71st birthday and they are within 10 years of either date we will require their current income documents and their most recent annual pension statement (dated within the last 12 months).
Over 10 years before retirement
If the term extends to or beyond the customer’s declared retirement age or their 71st birthday but the customer is not within 10 years of either date, we will require their current income documents and evidence of pension contributions (this can either be via their latest payslip, pension statement dated within the last 12 months or accountant confirmation that the customer is contributing).
Important: If your client has any buy-to-lets please check our 'Rental income' packaging requirements.
Benefit Annual Award Letter or most recent bank statement showing the benefit being credited.
Important: If your client has any buy-to-lets please check our 'Rental income' packaging requirements.
If your client has up to 3 buy-to-lets, we accept the signed and in-date Tenancy Agreements for background buy-to-lets, or 3 months' bank statements clearly showing the 'Rental income' credited.
If they have 4 or more buy-to-lets, we need 3 years' tax calculations with the accompanying tax overviews for each year.
Additional documents
If the deposit is being gifted, we need a letter or gifted deposit form Link opens in a new window from the person(s) gifting the deposit. This must confirm that the deposit monies are a gift, and they do not expect to be repaid.
If the deposit is being loaned by a family member, consideration must be given to the repayment schedule, and this must be included in the expenditure in the application.
Foreign nationals with indefinite leave to remain or EU Settlement Scheme status
We will accept one of the following as evidence of their UK residency status:
- A valid Home Office Share Code
- A copy of the passport stamp
- Visa documentation
Foreign nationals without indefinite leave to remain or EU Settlement Scheme status
For applicants who do not hold ILR or settled/pre-settled status, we require evidence of their visa. Acceptable documentation includes:
- A valid Home Office Share Code
- A copy of the passport showing the current visa or entry clearance stamp
- Visa documentation confirming the applicant’s right to reside and work in the UK
If home improvements are more than £50,000 or 20% of the property value, you must provide estimates from a builder or contractor.
If your client wishes to take a repayment mortgage beyond their stated retirement age we will require evidence of their current income and their projected post retirement income (evidenced via latest pension statement).
If your client is planning on taking a lump sum from their pension scheme upon retirement we will require evidence supporting what the resultant pension income level will be.
You should also confirm any specific intentions your client has in respect of the pension lump sum (e.g. capital reduction to the mortgage, repay other debts etc) and the estimated post retirement expenditure position.
If your client is applying for a loan over £1m, you must provide their last 3 months' bank statements.
For residential interest only applications please provide clear and up-to-date evidence for the proposed repayment vehicle(s):
Downsizing
- Please provide details of the property to be downsized to; type of property, location and estimated purchase price.
Sale of other property
- If property is mortgaged please provide a copy of the latest mortgage statement.
- If the property is unencumbered please provide a Land Registry search, dated within the last 90days, confirming ownership.
- For sale of land please provide a copy of the land valuation.
Pension
- Please provide a copy of the latest statement showing projected maturity value and expected retirement date.
Investments
- Please provide a copy of the most recent investment statement and evidence that the investment has been in place for at least 12 months.
Share Portfolio
Please provide one or more of the following:
- A copy of the share certificate or share account statement.
- Most recent statement showing current value.
- A printout of the current share price from a recognised source (e.g. London Stock Exchange website).
Cash Savings
- Please provide a copy of the latest savings account statement and evidence that the savings has been in place for at least 12 months.
Endowment
- A copy of the latest endowment statement showing the projected maturity value, maturity date and evidence of regular contributions during the last 12 months.
A combination of repayment strategies can be considered.
To find out what we’ll need, please view our lending criteria. Link opens in a new window