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National Service Update

21st October 2021

It’s good to know when you’ll hear from us, so we’re posting our processing times to keep you updated.

National service update

We’re currently underwriting applications received from 19th October 2021

*Average time taken from application to Offer: 14 days

Processing your applications

The applications processed most quickly are the ones that meet our packaging requirements. Make sure you’re including everything we need by checking here before you submit.

Tracking your cases

If you have already submitted an application, you can use our case tracking system to stay up to date. Find out more here.

*Average speed to offer is working days based on applications received since April 2021.
Cases fully packaged at outset are achieving lower speed to offer timescales.

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Get in touch

For all lending policy and new business enquiries:

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