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Fairness – it’s our Consumer Duty

28th July 2023

Since April, when we wrote to you about our Consumer Duty Mortgage Product Attestations, we’ve been reviewing our products to make sure they provide your customers with Fair Value.

What’s more, we’ve completed a ringfenced review and Fair Value assessment of our Clydesdale Bank Offset proposition, which we want to share with you – more below.

Quick recap

In case you missed them first time round, our attestations are intended to give you confidence in recommending Clydesdale Bank products and services, by being sure they meet the Consumer Duty outcomes.

Our promise

We promise our attestations will always be up to date and aligned with our current products, and that we’ll review and re-issue them when we need to. To view our attestations for residential lending, visit:

Consumer Duty Intermediary Attestations - Residential C&I, Interest Only and Offset

Please note that the Offset Attestation is new, so if you haven’t already, do take the time to familiarise yourself with it.

Just so you know, this is just for mortgage brokers, and you’ll always be able to view the latest version on our intermediary website.

We're here for you

If you’ve got any questions, just get in touch with your Business Development Manager, who’ll be more than happy to help.

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