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Clydesdale Bank | We care about here

Mortgage Intermediaries


Before you contact us – here is some important information which could help you

Clydesdale Bank only accepts business from a panel of intermediaries who have signed terms of business with us.

New applications

To submit new mortgage applications or request information please use our online application system.

Making a complaint

We take complaints very seriously, and if you are not satisfied with any aspect of one of our products or services, please tell us. We would like the chance to put it right.

Find out more

Lending policy and new business enquiries

For all lending policy and new business enquiries:

Chat with us

Call 0800 085 2846

Open 9.00am to 5.30pm Mon-Fri

Alternatively, our residential and buy to let lending policy is available in detail in the criteria section of the website.

Case updates

In the first instance please check your Case Tracker here.

Call 0800 678 3066 (Option 1)

Open 9.00am to 5.30pm Mon-Fri

Online applications and proc fee queries

For all online application queries please refer to the FAQs in the first instance.

Call 0800 678 3066 (Option 2)

Open 9.00am to 5.00pm Mon-Fri

Quick links

Our online application makes it quick and easy to apply for your customer

Apply online

Lending policy and new business enquiries

Call us on
0800 085 2846

Monday - Friday, 9.00am - 5.30pm

Chat with us

Click below to chat with us now Monday - Friday, 9.00am - 5.30pm

Chat now

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